Repair and Care for your appliances

Repair & Care is a maintenance & support plan for your broken-down appliance, providing a one-off repair (where repairable) and then ongoing maintenance and support for your product, to help ensure your product continues to work correctly and to minimise the chances of mechanical and electrical breakdown. It is provided by Domestic & General Services Limited.

 

If you have taken out a Repair & Care plan, you have a no fix no fee promise. If the expert engineer can’t fix the initial fault or if the appliance is beyond economic repair, you’ll get a full refund of any monies paid up until that point – no questions asked.

 

Repair & Care

How does it work

  • Initial repair by an expert engineer to get you back up and running
  • If we can’t fix your initial fault, we’ll refund any monies paid up until that point
  • Exclusive access to Domestic & General’s Appliance Care portal to keep the product in good working order
  • A remote annual health check on your appliance
  • Unlimited phone support from the Appliance Care Team
  • Set-up and ongoing support for your appliance
  • Onsite visits by expert engineers if your appliance fails the annual health check or stops working

 This Maintenance & Support Plan is provided by Domestic & General Services Limited. The plan provides you with maintenance and support services to help keep your home appliance properly maintained, supported and in good working order. 

 

Contact our team ☎ 03445 610 642

Repairs: Which one is right for me?

Fixed Price Repair

  • Local Electrolux-approved engineers
  • Reliable and professional service  
  • One agreed, fixed fee for the repair – no surprises
  • In the unlikely event our team cannot repair your appliance, your fee will be refunded less the cost of the callout, or the full fee can be used against a suitable replacement or upgrade 

 

Prices starting from £130.00

Repair & Care

Repair & Care is a maintenance & support plan for your broken-down appliance

    • Initial repair by an expert engineer to get you back up and running
    • If we can’t fix your initial fault, we’ll refund any monies paid up until that point
    • Exclusive access to Domestic & General’s Appliance Care portal to keep the product in good working order
    • A remote annual health check on your appliance
    • Unlimited phone support from the Appliance Care Team
    • Set-up and ongoing support for your appliance
    • Onsite visits by expert engineers if your appliance fails the annual health check or stops working
Prices starting from as little at £14.49 per month

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A technician working

Fixed Price Repair

Make sure your home gets back to normal as quickly as possible with our fast, reliable repair for an agreed upfront cost.

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Whatever the problem, whatever the appliance, our guide can help you establish whether or not you can fix it yourself.

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