Issue
- Charging the vacuum takes too long or not charging at all
- Suction is poor
- Stick vacuum maintenance
- How to clean the vacuum filters?
Applies to
- FX9 stick vacuum cleaners family
- Pure F9 stick vacuum cleaners family
Resolution
How to charge
After use place your FX9 on the charging station and make sure the nozzle lights blink twice - Video help.
Remember it may take 6 hours for a full charge.
If the above does not solve the problem, we recommend that you contact customer service on 03445 611 611 to help you solve the problem.
Poor suction issue:
Check for blockages and cut the hair from the brushroll.
Maintenance & Filters:
Dustbin needs to be emptied from time to time for the best performance and filters needs to be washed every 2 months - Video help.
So don't forget open-empty-dispose.
Please note that the dustbin HEPA filter paper filter and cyclone filter are not to be washed in a dishwasher
Cause
- Battery issues
- Blockage
- Forget to empty dustbin
- Change or replace filters
