Washing machine does not heat up and does not display an error message

Last updated 01/06/2020 12:56

Issue

  • Washing machine does not heat up and does not display an error message

Applies to

  • washing machines

Resolution

1. If the washing machine does not heat up and does not display an error message, refer to the suggestions below for step by step instructions:

  • Modern appliances wash at lower temperatures if the machine has replaced an older model it may not heat to as high a temperature as the previous one.
  • The electronics in the appliance should be able to register whether the heating element is defective, and will usually display an error message.


2. If no error message is displayed, follow the instructions below to resolve the issue:

  • Make sure that the appliance is not overloaded.
  • Determine whether the selected cycle involves heating.
  • Ensure a heating temperature has been selected for the program.
  • Make sure that the drain filter is clean and unclogged.

Was this article helpful?

Book a repair
Book a repair

Out of warranty? Not a problem. We can arrange for a technician to repair your appliance for a fixed price where call out, parts and labour are covered without the worry of unexpected additional costs. Alternatively we can repair your appliance for a monthly subscription with a repair and care plan from Domestic & General Ltd.

Repairs for no more than £135 or £16.49 per month
Book a repair
Spare parts & Accessories
Spare parts & Accessories

Find original spare parts for your appliance in our webshop and have them delivered directly to your door.