Foam and detergent powder residue in washing machine

Last updated 28/07/2020 09:41

Issue

  • Foam and detergent powder residue in washing machine.

Applies to

  • Washing machine
  • Washer-dryer

Resolution

1. Clean the machine – run repeated washes at the highest temperature without detergent, until it does not produce any more foam. (You may need to do this several times).

2. Clean the machine with a washing machine cleaner. 

3. Carefully follow the detergent powder manufacturer’s instructions on dosing.

4. Try washing using a different brand of detergent.

5. Run a maintenance wash regularly (Cotton cycle at 90°C at least once a month)

6. Use the extra rinse function.

7. Make sure you're using the correct cycles intended for the clothing type.

8. You may consider contacting the detergent manufacturer for further advice and instructions for using their detergent.

Note:  Excessive foam in the washing machine is not covered by the warranty, as it is not a machine fault.

Cause

The reason for excessive foam in the washing machine is excessive detergent or another agent that has been used.

  • Adding too much detergent is genuinely the cause (Overdosing of detergent).
  • A build-up of detergent powder residue in the machine caused by adding too much detergent and washing regularly at low temperature.
  • Washing fabrics that have already been saturated with detergents. (Clothes that have been pre-soaked)
  • Too low water hardness (in some home are installed water softener), for low water hardness you should follow detergent manufacturer label

Was this article helpful?

Book a repair
Book a repair

Out of warranty? Not a problem. We can arrange for a technician to repair your appliance for a fixed price where call out, parts and labour are covered without the worry of unexpected additional costs. Alternatively we can repair your appliance for a monthly subscription with a repair and care plan from Domestic & General Ltd.

Repairs for no more than £135 or £16.49 per month
Book a repair
Spare parts & Accessories
Spare parts & Accessories

Find original spare parts for your appliance in our webshop and have them delivered directly to your door.