Seal on the washer-dryer door is damaged / door has a slight leak

Last updated 29/05/2020 13:04

Resolution

Issue:

  • Seal on the washer-dryer door is loose, damaged or deformed
  • Seal on the washer-dryer door is twisted and leaking
  • Dirty marks around the seal (black, mould, residue)

Applies to:

  • Washer dryer (integrated and freestanding)

Resolution:

If the door seal is loose, damaged or deformed we recommend requesting a visit by a service engineer to replace the seal.  If you wish to replace yourself you can purchase here.

Regular maintenance washes are recommended and a good tip is the eave door open after the cycle finishes reduce moisture and aid natural evaporation.  Cleaning products are available here

Most dirty marks around the seal (black mould, residue) can be removed with soapy water.


Cause

Cause:

1. Damage to the washing machine / washer-dryer door seal is generally caused by overloading the machine or catching the laundry between the seal and the door pane at the start of a wash cycle.

2. Washing fabrics which are heavily soiled with oil, grease or other greasy substances can damage rubber parts of the appliance. 

Prewash such fabrics by hand before loading them into the washing machine / washer-dryer.

3. Maintenance washes on the appliance not conducted  

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