Only one side of the hob is operating

Last updated 18/10/2019 11:21

Issue:

  • Only one side of the hob is operating. 
  • Half hob/zones not working

Applies to:

  • integrated induction hob
  • freestanding cooker with induction hob
  • integrated electric hob
  • freestanding cooker with electric hob

Resolution:

1. Check if the appliance is correctly connected to the electrical supply. 

Ensure a correct installation by calling an authorized installer.

2. Contact an Authorized Service Center.

If the above advice does not resolve the problem, we recommend requesting a visit by a service engineer.

Cause:

  • Incorrect installation - the hob is connected to one phase only

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