Issue
Impact damage / cracked glass on hob
Applies to
Induction Hob
Resolution
If the glass ceramic surface / glass surface is cracked, switch off the appliance and unplug it from the mains. In case the appliance is connected to the mains directly using junction box, remove the fuse to disconnect the appliance from power supply. In either case contact the Authorised Service Centre by following the links below:
Do not attempt to replace cracked or broken glass yourself as this could lead to injury or further damage to the hob or your property.
Impact damage is not covered by the warranty.
In many cases it is possible to replace the broken glass and our team will be happy to advise you and book a repair.
