Hot plate cannot be activated or is not operating

Last updated 14/10/2019 13:20

 

Issue:

  • The appliance cannot be activated or is not operating
  • Hot plate does not work

Applies to:

  • integrated electric hob
  • freestanding cooker with electric hob
  • integrated induction hob
  • freestanding cooker with induction hob

Resolution:

1. Make sure that no more than 10 seconds passed since you activated the appliance.

Activate the appliance again.

2. Make sure if several symbols were not touched at the same time.

Touch only one symbol.

3. Clean the control panel from water and fat stains.

4. Deactivate the Child Safety Lock.

Refer to the full description in the user manual, as the procedure depends on the model of the appliance. Download user manual.

5. Deactivate the STOP+GO function.

Refer to the full description in the user manual, as the procedure depends on the model of the appliance.

6. Deactivate the Demo Mode.

7. Contact an Authorized Service Center.

If the above advices do not resolve the problem, we recommend requesting a visit by a service engineer.

 

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