Hob displays error message E4 / E401 / E402 / E403 / E421 / E422 / E423 / E431 / E432 / E433

Last updated 01/06/2020 09:16

Issue:

  • Hob displays one of the following error messages: E4 / E401 / E402 / E403 / E421 / E422 / E423 / E431 / E432 / E433. 

Applies to:

  • integrated induction hob
  • freestanding cooker with induction hob

Resolution:

1. Remove either cold or hot cookware from the induction plate.
 
2. Disconnect the appliance from the power for at least 30 seconds. 
Reconnect it and switch it back on.
 
3. Check if the error code disappears after cooling down (residual heat indicator can stay).
 
4. To avoid the same problem in the future, cooldown your cookware and check if it is suitable for induction cooking.

5. Contact an Authorised Service Center.

If the above advice does not resolve the problem, we recommend requesting a visit by a service engineer.

Cause:

  • Error messages E4 / E401 / E402 / E403 / E421 / E422 / E423 / E431 / E432 / E433 indicate that overheating protection for the cooking zone is operating
 
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