Gas Hob Ignition Won't Spark

Last updated 14/02/2024 10:49


  • There is no spark when you try to light a burner on the hob
  • Cannot ignite the burners

Applies to

  • Freestanding Gas cooker
  • Gas Hob


Please firstly be careful regarding this issue. Safety comes first so please do not try the below if you are not feeling safe or confident to do so. 


We have a customer service team which can support you and also a trained repair team. Please see the details below 

CLICK HERE to book a service repair.

Check if the hob is correctly connected to the electrical supply and if the socket is working. (Check by plugging in something you know is working into that socket - hairdryer, etc. )

The fuse may be blown replace it and try again, If the fuse blows again and again you may need to book a service visit

Check the burner cap and crown are set correctly, Refit the burner cap and crown and try again.

If the above steps don't resolve the issue then a service visit by one of our approved service providers is recommended.

If this article was helpful, please let us know by selecting thumbs up. Alternatively, if the article was not helpful, please if choosing the 'thumbs down' can you provide specific feedback as we monitor this closely to ensure we improve our articles continually.


  • The hob is not connected to an electrical supply or it is switched off
  • The fuse may be blown 
  • The burner cap or crown is not placed correctly
Book a repair
Book a repair

Need to arrange a repair technician visit? Repairs in warranty are free of charge and we are here to support you after your warranty has expired. Authorised Technicians and genuine parts for complete peace of mind.

Spare parts & Accessories
Spare parts & Accessories

Find original spare parts for your appliance in our webshop and have them delivered directly to your door.

Find your User Manual
Find your User Manual

Solve problems and find instructions and other documentation for your product.