Gas Hob Ignition Won't Spark

Last updated 05/03/2021 14:33

Issue

There is no spark when you try to light a burner on the hob

Applies to

Freestanding Gas cooker

Gas Hob

Resolution

Please firstly be careful regarding this issue. Safety comes first so please do not try the below if you are not feeling safe of confident to do so. 

HOW WE CAN HELP YOU

We have a customer service team which can support you and also a trained repair team. Please see the details below 

-:  AEG Support 

  Mon - Fri : 8am - 6pm
  Sat : 9am - 1pm
  Sun : Closed 

   03445610043


 -: AEG Book a technical 

   03445610648


Check if the hob is correctly connected to the electrical supply and the socket is working. ( Check by plugging in something you know is working into that socket - Hairdryer etc. )

The fuse may be blown replace it and try again ,If the fuse blows again and again you may need to book a service visit

Check the burner cap and crown are sat correctly, Refit the burner cap and crown and try again.

If the above steps don't resolve the issue then a service visit by one of our approved service providers is recommended.



Please click the LINK below for further information on our website 

LINK

Cause

The hob is not connected to an electrical supply or it is switched off

The fuse may be blown 

The burner cap or crown are not placed correctly 

Book a repair
Book a repair

Out of warranty? Not a problem. We can arrange for a technician to repair your appliance for a fixed price where call out, parts and labour are covered without the worry of unexpected additional costs. Alternatively we can repair your appliance for a monthly subscription with a repair and care plan from Domestic & General Ltd.

Repairs for no more than £140 or £16.49 per month
Book a repair