My heat pump shows fault H1 / N1 or flashing sun symbol

Last updated 12/09/2019 09:08

Problem

  • The heat pump shows fault H1 / N1 or flashing sun symbol

Applies to

  • Air - air heat pump

Resolution

1. The code means that the defrost function is active. 

  • The function runs to keep external components free of ice, and each program lasts approx. 4 - 8 minutes.
  • The frequency varies depending on the outdoor temperature. 
  • The colder it is outside, the more often this function is activated.

2. While the function is on, the room is not heated. 

This is normal behaviour and not a fault of the appliance.


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